# Varför laddar inte Torus i Canvas?

##### **Problem:**

##### Är din skärm blank/grå i Canvas?  


##### Har du meddelandet **qbl.sys.kth.se** nekade anslutningen?

##### **Lösning:**

##### Du behöver rensa Cookies på din webbläsare:

##### Safari: [https://support.apple.com/en-sg/guide/safari/sfri11471/mac](https://support.apple.com/en-sg/guide/safari/sfri11471/mac)

##### Chrome: [https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop](https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop)

##### Edge: [https://www.microsoft.com/en-us/edge/learning-center/how-to-manage-and-clear-your-cache-and-cookies?form=MA13I2](https://www.microsoft.com/en-us/edge/learning-center/how-to-manage-and-clear-your-cache-and-cookies?form=MA13I2)